Shipping policy

SHIPPING POLICY

Free Shipping:
We offer Free Shipping on orders over $75 within the Continental United States.

Processing Time:
Please allow 1–2 business days for order processing and an additional 2–5 business days for delivery.
Processing and shipping times may vary for specific products. Any exceptions will be stated in the product description.

Shipping Carriers:
All orders are shipped via USPS or UPS.

Lost, Stolen, or Damaged Packages:
Pure Sevyn is not responsible for lost, stolen, or damaged shipments. All claims must be made directly with the shipping carrier.
Both USPS and UPS insure certain lost or damaged packages. If your tracking information shows your order was delivered but you did not receive it, you can file a claim directly with your carrier:

• USPS: (800) 275-8777

• UPS: (800) 742-5877

Policy Updates:
Our Shipping Policy is subject to change and will be updated accordingly on this page.